DELIVERY:

Deepkalasilk.com delivers globally and assures the use of the best possible transport/courier agencies to deliver your product/s.

SHIPPING CHARGES:

- Free shipping is valid on all Indian orders above INR 5000.

- Free shipping is valid on all orders out of India above US $200 *.

- Deepkalasilk.com reserves the right to end or alter this promotion at any time.

VAT & IMPORT DUTIES:

The VAT / Custom Duty / Local Taxes / Import Duties are borne directly by the customer, to be paid at the time of delivery to our courier partner or as advised by our courier partner. Deepkalasilk.com does not include these extra charges on our price (as displayed on the e-shop). These taxes will be chargeable over & above the product/order price you pay on the e-shop.

Please Note: These charges are ungovernable and they differ from city to city and country to country according to the local rules & regulations.

SHIPMENT TRACKING:

Once the order has been handed to the courier agency, deepkalasilk.com will email you the tracking code.

NOTE:

The tracking code may take up to 24 business hours to be activated on the tracking website.

DELIVERY OF MULTIPLE PRODUCTS:

In case you purchased multiple products in one order, all products will be dispatched together.

Unless, you have opted for customization, in which case, the order will be dispatched only once the customization is done.

DELAY IN DELIVERY:

If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, Deepkalasilk.com shall not refund, return, replace or exchange any order.

In case the delay in shipping is caused due to unavailability of stock Deepkalasilk.com shall inform you by email and you will be able to choose an alternate product, opt for store credit or receive a refund for that product.

NOTE:

All products shall be shipped from India. Billing Address refers to the address where a customer receives credit card bills. Shipping address refers to the address where the order has to be delivered.